Terms of Service

Welcome to YSR Paints. These Terms of Service ("Terms") govern your access to and use of the YSR Paints website, web portal, online product catalogue, colour tools, order inquiry and quote-request features, merchant and distributor-facing features, and any related digital services operated by YSR Paints ("Services"). By accessing or using our Services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Services. YSR Paints reserves the right to modify these Terms at any time. We will notify users of material changes by updating the "Last Updated" date at the top of this page. Your continued use of our Services following any changes constitutes your acceptance of the revised Terms.

YSR Paints is a Nigerian paint manufacturing company founded in Lagos in 1992. We are owned and operated by Alhaji Issa O. Rahmon and the YSR Paints management team, headquartered in Lagos, Nigeria. For questions relating to these Terms, please contact us at: • Email: info@ysrpaints.com • Phone: +234 814 295 0295 • Address: Lagos, Nigeria

Our Services are intended for use by individuals and businesses aged 18 years and above. By using our Services, you represent and warrant that: • You are at least 18 years of age • You have the legal capacity to enter into a binding agreement • You are not prohibited from using our Services under applicable Nigerian law or the laws of your jurisdiction • If acting on behalf of a business, you have the authority to bind that business to these Terms

You agree to use our Services only for lawful purposes and in accordance with these Terms. You agree not to: • Use our Services in any way that violates applicable Nigerian or international law or regulation • Transmit any unsolicited or unauthorised advertising or promotional material • Impersonate YSR Paints, its employees, or any other person or entity • Attempt to gain unauthorised access to any part of our Services or related systems • Interfere with, disrupt, or damage the integrity or performance of our Services • Scrape, crawl, or otherwise systematically extract data from our website without prior written consent • Use our Services to transmit any harmful, offensive, or fraudulent content YSR Paints reserves the right to suspend or terminate your access to our Services for any violation of these Terms.

YSR Paints endeavours to ensure that all product information, colour representations, specifications, and pricing displayed on our website are accurate and up to date. However: • Colours displayed on screen may differ from physical paint finishes due to monitor calibration and screen settings. We strongly recommend requesting physical colour swatches or samples before making final purchasing decisions. • Product specifications, availability, and pricing are subject to change without prior notice. • Descriptions and technical data sheets are provided for informational purposes and do not constitute a warranty of fitness for a particular purpose unless expressly stated. YSR Paints shall not be liable for any losses arising from reliance on inaccurate product information displayed on our website.

When you submit a quote request, order inquiry, or purchase through our website or via our sales channels: • All orders are subject to availability and acceptance by YSR Paints. • Submission of an order or quote request does not constitute a binding contract until explicitly confirmed by YSR Paints in writing or by delivery of goods. • YSR Paints reserves the right to refuse, cancel, or modify any order at its discretion, including in cases of pricing errors, stock limitations, or suspected fraud. • Minimum order quantities, lead times, and delivery terms will be communicated at the time of order confirmation. • Payment terms will be specified on invoices and agreed in writing prior to fulfilment. Late payments may attract applicable charges.

If you register as an authorised merchant, distributor, or trade partner of YSR Paints, additional terms and conditions may apply as set out in your trade partnership or distribution agreement. In the event of any conflict between those agreements and these Terms, the specific trade agreement shall take precedence. Trade partners are responsible for: • Accurately representing YSR Paints products and brand to end customers • Complying with all applicable laws regarding the sale and storage of paint and coating products • Maintaining confidentiality of any pricing, commercial, or proprietary information shared by YSR Paints

All content on the YSR Paints website and Services — including but not limited to text, product images, colour palettes, logos, trademarks, brand names, graphics, videos, and software — is the property of YSR Paints or its licensors and is protected by applicable intellectual property laws. You may not reproduce, distribute, modify, create derivative works of, publicly display, or otherwise exploit any content from our Services without the prior written permission of YSR Paints. Any feedback, suggestions, or ideas you submit to YSR Paints may be used by us without obligation or compensation to you.

If you submit any content to YSR Paints — including reviews, project photos, testimonials, or inquiries — you grant YSR Paints a non-exclusive, royalty-free, perpetual, and worldwide licence to use, display, and share such content in connection with our business and marketing activities. You represent and warrant that: • You own or have the right to submit such content • The content does not infringe any third-party rights • The content does not contain false, defamatory, or unlawful material YSR Paints reserves the right to remove or decline to publish any submitted content at its discretion.

Our website may contain links to third-party websites, social media platforms, payment processors, or logistics partners. These links are provided for convenience only. YSR Paints is not responsible for the content, privacy practices, or terms of any third-party sites or services. Your use of third-party platforms is subject to their own terms and privacy policies, and YSR Paints expressly disclaims any liability arising from your use of such third-party services.

Our Services and all content are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied, to the fullest extent permitted by applicable Nigerian law. YSR Paints does not warrant that: • Our website will be uninterrupted, error-free, or free from viruses or other harmful components • Product information will always be accurate, complete, or current • Results obtained from use of our Services will meet your requirements Nothing in these Terms shall limit or exclude any liability that cannot be excluded under Nigerian consumer protection or other applicable law.

To the maximum extent permitted by law, YSR Paints, its directors, employees, agents, and partners shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of or inability to use our Services, including but not limited to loss of profits, loss of data, business interruption, or damage to reputation. Our total liability to you for any direct claims arising in connection with these Terms or our Services shall not exceed the amount paid by you to YSR Paints in the three months preceding the event giving rise to the claim. This limitation does not apply where prohibited by law, including claims for personal injury caused by our negligence.

You agree to indemnify, defend, and hold harmless YSR Paints and its officers, directors, employees, agents, and partners from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or relating to: • Your use of or access to our Services • Your violation of these Terms • Your violation of any third-party rights, including intellectual property rights • Any content you submit to us YSR Paints reserves the right to assume exclusive control of any matter subject to indemnification by you, and you agree to cooperate with our defence of such claims.

Your use of our Services is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Our Privacy Policy explains how we collect, use, and protect your personal information in accordance with the Nigeria Data Protection Act and applicable regulations. By using our Services, you consent to the collection and use of your information as described in our Privacy Policy.

These Terms are governed by and construed in accordance with the laws of the Federal Republic of Nigeria. Any dispute arising out of or in connection with these Terms, including questions regarding their existence, validity, or termination, shall be subject to the exclusive jurisdiction of the courts of Lagos State, Nigeria. Before initiating formal proceedings, we encourage you to contact us directly at info@ysrpaints.com so we can seek to resolve any concerns amicably.

YSR Paints reserves the right to suspend, restrict, or terminate your access to our Services at any time and without notice if we reasonably believe you have violated these Terms or applicable law. Upon termination, your right to access and use our Services will immediately cease. Provisions of these Terms that by their nature should survive termination — including intellectual property, disclaimers, limitation of liability, and governing law — shall continue to apply.

If any provision of these Terms is found to be unlawful, void, or unenforceable by a court of competent jurisdiction, that provision shall be deemed severed from these Terms and shall not affect the validity and enforceability of the remaining provisions. Our failure to enforce any right or provision of these Terms shall not constitute a waiver of that right or provision unless acknowledged and agreed to by us in writing.

If you have any questions, concerns, or complaints regarding these Terms of Service, please contact: YSR Paints • Email: info@ysrpaints.com • Phone: +234 814 295 0295 • Address: Lagos, Nigeria We are committed to addressing your concerns promptly and will respond within a reasonable timeframe.